KLM cancels flights after Boeing 787s grounded for checks

KLM Grounds Boeing 787s, Cancels Flights Amid Maintenance Concerns
KLM Royal Dutch Airlines has canceled five international flights during the first weekend of May 2025 after grounding seven Boeing 787 aircraft due to improper maintenance procedures. The disruption left more than 650 passengers stranded at Amsterdam Schiphol Airport (AMS) on May 3, as the airline withdrew the affected planes from service for urgent checks.
On May 3, KLM canceled three long-haul flights to Mexico City (MEX), Chicago O’Hare (ORD), and Portland (PDX). Passengers bound for the United States eventually departed the same day, though they faced delays of three to five hours. The Mexico City flight, carrying 250 travelers, was delayed by a full day. The following day, two additional international flights—to Shanghai and Los Angeles—were also canceled, impacting around 200 passengers each. KLM rebooked affected travelers on alternative services where possible.
The cancellations stem from the discovery of incorrect maintenance procedures on certain components of seven Boeing 787s in KLM’s fleet. While the airline emphasized that there were no immediate safety risks, it opted to ground the aircraft and accelerate maintenance to ensure compliance with proper guidelines. “Although there are no safety risks, the seven aircraft are being maintained at an accelerated pace and will remain on the ground in the meantime,” a KLM spokesperson told Dutch media.
KLM’s operational setback comes at a time when airlines are under heightened scrutiny regarding aircraft maintenance standards. Industry observers note that competitors may seek to attract passengers affected by KLM’s disruptions, potentially capitalizing on the airline’s temporary capacity shortfall. The incident has also prompted other carriers to review their own Boeing 787 maintenance procedures to avoid similar issues.
To mitigate the impact on travelers, KLM is offering compensation, including meal vouchers and hotel accommodations, to those affected by the cancellations. The airline is maintaining active communication with passengers, providing updates on flight statuses and rebooking options. “We are deeply sorry for the disruption caused to our passengers’ travel plans and are working diligently to resolve the situation,” the KLM spokesperson said, reiterating the airline’s commitment to safety and customer service.
KLM has pledged to complete the necessary maintenance on the grounded 787s as quickly as possible, aiming to restore normal operations and minimize further disruption.

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