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BA CTO: No Engines Delivered On Time in 2025

British Airways CTO Highlights Critical Engine Delivery Delays in 2025
At the MRO Europe 2025 conference held at London’s Excel Centre, British Airways’ Chief Technical Officer, Andy Best, delivered a candid and sobering assessment of the airline’s operational challenges. Best revealed that throughout 2025, none of the engines supplied to British Airways arrived on schedule, underscoring significant disruptions within the airline’s supply chain.
Operational Impact and Industry Challenges
Best emphasized the direct consequences of these delays on British Airways’ ability to meet its commitments to passengers. He stressed that the airline’s relationship with its customers is founded on a contract to ensure safe and timely travel from point A to point B. The failure of engine suppliers to deliver on time, he noted, transfers risk into the airline’s operations, forcing British Airways to manage these risks proactively to maintain service standards.
The CTO also expressed dissatisfaction with the aftermarket service sector, describing the airline’s confidence in service provision as “not great.” This strained relationship with suppliers has contributed to increased operational costs and intensified pressure on maintenance schedules. The ongoing delays threaten to erode customer satisfaction and place additional strain on British Airways’ partnerships with engine manufacturers.
These challenges have attracted scrutiny from investors and industry analysts, who are closely monitoring the airline’s capacity to navigate these risks. Meanwhile, competitors may leverage British Airways’ difficulties by emphasizing their own reliability and parts availability, potentially shifting market dynamics.
A Call for Industry Collaboration
Best was clear that his remarks were not intended as a complaint but as a call to action for the entire aviation sector. He urged all stakeholders, including British Airways, suppliers, and service providers, to collaborate in addressing the persistent supply chain issues. “If you want to transform and make change, come and work with us,” he invited, highlighting the necessity of collective effort to overcome these challenges.
The broader aviation industry is contending with a severe shortage of capacity to repair and maintain engines, a problem that extends well beyond British Airways. A recent study by the International Air Transport Association (IATA) estimates that supply chain disruptions could cost airlines more than $11 billion in 2025, intensifying operational and financial pressures across the sector.
As the MRO Europe conference continues from October 14 to 16, British Airways’ forthright assessment underscores the urgent need for coordinated solutions to restore reliability and confidence within the global aviation maintenance and supply chain ecosystem.

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