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Pratt & Whitney Presents Inaugural GTF MRO Network Awards

Pratt & Whitney Presents Inaugural GTF MRO Network Awards Amid Engine Reliability Challenges
RTX’s Pratt & Whitney has announced the recipients of its first-ever GTF MRO Network Awards, recognizing exceptional performance within its global maintenance, repair, and overhaul (MRO) network. This announcement arrives at a critical juncture as the company continues to address ongoing reliability issues with its geared turbofan (GTF) engines, which have notably affected operators such as Swiss International Air Lines. The airline’s A220 fleet, powered by the PW1100G-JM engine, has experienced reduced flight hours due to persistent engine challenges.
Recognizing Excellence in a Global Network
The GTF MRO Network consists of 21 maintenance shops spanning four continents, supplemented by additional quick-turn sites. This network is integral to Pratt & Whitney’s EngineWise Solutions aftermarket services, which support the operational readiness and longevity of GTF engines worldwide. The inaugural awards honored two key contributors: MTU Maintenance Hannover received the Operational Excellence Award, while Pratt & Whitney Eagle Services Asia (ESA) was presented with the Collaborative Excellence Award.
MTU Maintenance Hannover was commended for its significant reduction in average turnaround time for heavy engine overhauls by 25%, alongside maintaining consistently high quality standards and achieving zero quality escapes in 2025. Since joining the GTF MRO network in 2015, MTU has provided maintenance services for the PW1100G-JM engine at its Hannover and Zhuhai facilities, as well as servicing the broader GTF engine family through EME Aero, a joint venture with Lufthansa Technik. Jaap Beijer, executive vice president of MRO Operations at MTU Aero Engines, emphasized that the award reflects the company’s technical expertise and steadfast commitment to the GTF program and its customers.
Eagle Services Asia, a joint venture between SIA Engineering Company and Pratt & Whitney, was recognized for its collaborative approach in sharing process improvements and tooling expertise across the network. ESA has facilitated site visits to demonstrate automation technologies, including the Alfred robot, which has halved assembly time for PW1100G-JM high-pressure compressor rotors. The company has also supported other network shops in adopting similar innovations to enhance safety, reduce costs, and improve operational efficiency. Shangari Meleschi, vice president of Asia Pacific and Türkiye Aftermarket Operations at Pratt & Whitney, highlighted ESA’s role in deploying transformative technologies such as robotics, automation, and machine learning to elevate product quality and operator experience.
Navigating Production Growth Amidst Industry Challenges
Pratt & Whitney’s latest quarterly report revealed a 21% year-to-date increase in MRO output for the PW1100G-JM engine, with projections indicating approximately 30% growth by year-end. The company plans to increase GTF engine production by 8 to 10 percent in 2025, even as it manages a multi-year recall that has grounded numerous aircraft and impacted airline efficiency and carbon emissions. These challenges underscore the critical importance of a robust MRO network and close collaboration among service providers.
Rob Griffiths, senior vice president of Commercial Engines Operations at Pratt & Whitney, emphasized the strategic value of the GTF MRO network, stating that its strength is fundamental to the long-term success of the GTF program. He noted that expanding capacity, driving operational excellence, and fostering collaboration remain top priorities as the company seeks to fulfill its commitments now and into the future.
As Pratt & Whitney addresses these operational hurdles, it faces intensifying competition within the aerospace sector. GE Aerospace, for instance, recently celebrated the delivery of its 500th Passport turbofan engine, reflecting a broader industry emphasis on alternative propulsion technologies.
The inaugural GTF MRO Network Awards underscore the vital role of maintenance excellence and partnership in supporting Pratt & Whitney’s efforts to meet growing operational demands and restore confidence in the GTF engine program.

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