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Jetstar Cancels Domestic Flights Amid Global Airbus A320 Recall

Jetstar Cancels Domestic Flights Following Global Airbus A320 Software Recall
Jetstar has cancelled numerous domestic and international flights across Australia after Airbus mandated urgent software revisions for thousands of its A320 aircraft worldwide. The directive follows a mid-air incident linked to a software malfunction, prompting widespread operational disruptions and forcing many passengers to alter their travel plans.
Scope and Impact of the Recall
On Saturday alone, 90 Jetstar flights were affected, with further cancellations anticipated into Sunday, according to Tyrone Simes, the airline’s head of flying operations. The cancellations stem from a global maintenance directive issued by Airbus, requiring airlines to reverse a recent software upgrade on the A320 family. This precautionary measure was triggered by concerns that solar radiation could corrupt flight control data, potentially causing uncommanded aircraft movements.
The recall affects more than half of the global A320 fleet, compelling airlines worldwide to implement the necessary software fix promptly. Jetstar disclosed that 34 of its 85 Airbus aircraft were impacted. Engineers are conducting the software updates on the ground in Australia, a process estimated to take two to three hours per aircraft.
In an official statement, Jetstar emphasized that safety remains its highest priority. The airline confirmed the cancellations were a response to Airbus’s precautionary action and assured that teams are actively working to provide alternative travel options and are directly contacting affected customers.
Disruptions Across Key Australian Hubs
Among the cancelled flights were 12 departures from Melbourne and 18 from Sydney on Saturday morning, including international services to Port Vila, Singapore, and Bali. Several flights to and from Perth were also cancelled, contributing to significant travel disruptions across major Australian cities.
Background of the Airbus Directive
The global recall follows an incident on 30 October involving a JetBlue A320 flight from Cancún to Newark. During this flight, a sudden drop in altitude resulted in injuries to several passengers. The European Union Aviation Safety Agency characterized the event as an “uncommanded and limited pitch down,” warning that if unaddressed, the software issue could cause “an uncommanded elevator movement that may result in exceeding the aircraft’s structural capability.”
Broader Industry Response
While Jetstar faces substantial operational challenges, the impact on other airlines varies. Qantas, which also operates A320 family aircraft, reported that none of its planes required the software update, and its flights remained unaffected. Virgin Australia, operating four A320-class planes on regional routes in Western Australia, anticipated no disruptions, relying on its Boeing 737 fleet to cover affected services. Conversely, Air New Zealand cancelled 12 flights on Saturday and cautioned about potential further disruptions, although all trans-Tasman flights continued to operate.
Internationally, airlines such as United Airlines have experienced minor disturbances, whereas carriers like Asiana Airlines expect no significant impact. The extensive nature of the recall has raised concerns within the aviation sector regarding operational reliability and the potential for ongoing travel interruptions as airlines comply with Airbus’s urgent directive.

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