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SES and JAL Collaborate on Expanded Multi-Orbit In-Flight Connectivity

SES and Japan Airlines Expand Multi-Orbit In-Flight Connectivity Across Widebody Fleet
Japan Airlines (JAL) is set to enhance its in-flight internet capabilities by equipping over 40 widebody aircraft with SES’s advanced multi-orbit connectivity solution. This significant upgrade will be implemented across both new Airbus A350-900 and Boeing 787-9 aircraft, involving a combination of line-fit installations and retrofits. The initiative builds on a partnership between the two companies that has spanned more than a decade.
Deployment Across Boeing and Airbus Fleets
The rollout includes fitting 21 Boeing 787-9s with SES’s multi-orbit system, featuring the Gilat Sidewinder antenna. Of these, ten aircraft will be equipped during production, while the remaining eleven will undergo retrofitting. The retrofit program, initially previewed at the Singapore Air Show in February 2026, will enable these aircraft to connect to enhanced low Earth orbit (LEO) satellite constellations via the Eutelsat OneWeb network, while retaining access to SES’s geostationary (GEO) satellites.
In parallel, JAL will install SES’s connectivity kit on 20 forthcoming Airbus A350-900 deliveries. These aircraft will be factory-fitted with the Sidewinder electronically steered antenna (ESA), ensuring they are online from the moment of delivery. This represents a notable development as a non-HBCplus line-fit option for Airbus, addressing previous challenges in integrating Ku-band solutions into the program, a necessity SES’s Rob Baird had anticipated.
These 41 widebody aircraft commitments complement JAL’s earlier announcement to equip its future Boeing 737-8 single-aisle fleet with multi-orbit in-flight connectivity, with deliveries expected to begin in 2027. Achieving line-fit offerability with Boeing marks a major milestone for SES, following efforts initiated by Stellar Blu in 2023 to introduce the Sidewinder terminal to Boeing aircraft under a Technical Services Agreement. While the program remains in final stages, Boeing will deliver these aircraft fully outfitted with the new system.
Strategic Importance and Industry Challenges
Junko Sakihara, JAL’s Deputy Senior Vice President for Customer Experience, highlighted the airline’s commitment to reliability and innovation, stating, “Our decision to provide the SES inflight connectivity to our long-haul passengers is due to the multi-orbit redundancy, reliability, and continuous innovation.”
Despite the promising expansion, SES and JAL face several challenges. SES CEO Adel Al-Saleh has pointed to the complexities of navigating diverse regulatory environments across global markets and managing supply chain issues as significant hurdles. The evolving geopolitical landscape presents both commercial opportunities and obstacles. Additionally, the competitive environment is intensifying, with airlines increasingly adopting multi-provider and multi-orbit strategies to enhance passenger connectivity. For instance, JetBlue and Delta Air Lines plan to incorporate Amazon’s LEO services alongside existing providers, reflecting a broader industry trend toward diversified satellite connectivity solutions.
SES’s strategic partnership with OneWeb for LEO access positions the company advantageously against traditional satellite operators, which are increasingly focusing on government and enterprise markets rather than competing directly with new entrants such as Starlink and Amazon. As airlines strive to deliver seamless, high-speed connectivity, the ability to offer flexible, multi-orbit solutions is emerging as a critical differentiator.
The expanded collaboration between SES and JAL underscores both companies’ dedication to advancing in-flight service innovation and enhancing the customer experience amid a rapidly evolving and competitive market for in-flight connectivity.

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