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ICAN Chief Highlights Digital Adoption as Crucial for Aviation Efficiency

ICAN Chief Highlights Digital Adoption as Crucial for Aviation Efficiency
Digital Transformation as a Catalyst for Reform
Sakiru Balogun, Director of Membership Affairs at the Institute of Chartered Accountants of Nigeria (ICAN), has underscored the imperative of accelerated digital adoption to enhance efficiency, reduce corruption, and strengthen financial governance within Nigeria’s aviation sector. Speaking at the first anniversary of ICAN Aviation in Lagos, under the theme “Digital Transformation, Professional Excellence and Financial Governance within Nigeria’s Aviation Industry,” Balogun emphasized the urgent need to shift from manual, cash-based operations to fully digital systems.
Balogun pointed out that the sector’s dependence on manual processes has historically constrained operational efficiency and created vulnerabilities to malpractice. He argued that reducing human intervention through digitalisation would not only improve service delivery but also close systemic loopholes that facilitate corruption. Addressing concerns about potential job losses due to automation and artificial intelligence, Balogun contended that digital transformation would instead generate new opportunities for those prepared to adapt. Drawing on international precedents, he stated, “We need to go digital to achieve overall efficiency. Anything involving human beings can lead to issues, including corruption. Digitalising all activities in the aviation sector is crucial for effectiveness.”
Despite some advancements, such as the introduction of electronic toll payments and online transaction platforms, Balogun assessed Nigeria’s aviation efficiency at approximately 40 percent, highlighting the significant work that remains. He identified low digital literacy among many Nigerians as a major obstacle to wider adoption of digital technologies.
Industry Perspectives on Digitalisation and Its Challenges
Ayodele Olatiregun, Chairman of the ICAN Aviation Chapter, reinforced the importance of digitalisation in transforming financial operations within the aviation ecosystem. He noted that most transactions in the sector are now automated, marking the end of the era of physical ticketing. Olatiregun stressed that robust automated systems are essential for accurate revenue tracking and accountability, asserting that digital platforms enhance transparency and operational efficiency.
Dr. Comfort Eyitayo, former ICAN President and chair of the event, emphasized that digitalisation has become indispensable in modern aviation. She highlighted the sector’s demand for precision, accountability, and rigorous risk management—qualities that are best supported by digital tools.
Nevertheless, the journey toward comprehensive digital transformation faces significant challenges. Industry experts point to the need for effective data coordination and integration across airlines, airports, and other stakeholders. While data-driven decision-making is increasingly central to improving operational resilience and managing disruptions, fragmented data flows between disparate systems continue to impede the full realization of technology investments.
Market Trends and Future Outlook
Despite these challenges, market responses to digital adoption in aviation remain optimistic. The in-flight payment solutions market, for instance, is projected to expand from $1.42 billion in 2024 to $3.09 billion by 2033. This growth is driven by the rise of cashless payment technologies and increasing passenger demand for onboard convenience. Competitors are responding by incorporating advanced solutions such as contactless payments, e-wallets, and mobile platforms to meet evolving traveler expectations and enhance ancillary revenue streams.
ICAN leadership maintains that embracing digital transformation is essential for Nigeria’s aviation sector to meet global standards of efficiency, transparency, and financial governance.

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