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JSSI Names Molly Hennessy Chief Product and Technology Officer

JSSI Appoints Molly Hennessy as Chief Product and Technology Officer
Chicago, November 11, 2025 – Jet Support Services, Inc. (JSSI) has announced the appointment of Molly Hennessy as its new Chief Product and Technology Officer, signaling a strategic emphasis on advancing technology, artificial intelligence, and data-driven solutions within the business aviation industry.
Leadership and Expertise
Hennessy joins JSSI with over nine years of experience at United Airlines, where she most recently held the position of Managing Director, Crew & Catering Technology. During her tenure, she spearheaded the modernization of crew scheduling systems, successfully transitioning from legacy mainframe infrastructure to a modern technology stack. This initiative resulted in significant operational efficiencies and demonstrated her ability to align technology strategies with broader organizational goals. Her expertise is expected to be instrumental as JSSI accelerates its digital transformation efforts.
Strategic Focus and Industry Context
JSSI currently supports more than 5,000 assets through its hourly cost maintenance programs and manages thousands of maintenance events annually. Its digital portfolio includes platforms such as Traxxall for maintenance tracking, Conklin & de Decker for aircraft cost and performance analysis, and PartsHub for online parts procurement. The company has also expanded into asset-based financing through JSSI Aviation Capital.
In her new role, Hennessy will oversee the enhancement of JSSI’s technology infrastructure, focusing on improving client portals and optimizing both internal and external tools. These efforts aim to increase efficiency and transparency for aircraft operators worldwide.
JSSI’s leadership highlighted the importance of this appointment amid a rapidly evolving competitive landscape. The self-checkout and self-service technology markets are experiencing accelerated growth and intensified competition, with industry players like NCR Corporation and Diebold Nixdorf making strategic leadership changes. Hennessy’s mandate includes driving innovation, managing technological risks, and integrating new solutions to ensure JSSI remains at the forefront of industry standards.
Statements from Leadership
Expressing enthusiasm about her new role, Hennessy stated, “I’m thrilled to join JSSI at such an exciting time. My priority will be ensuring our technology strategy delivers products that are not only cutting-edge but also deeply impactful for our customers, setting a new standard for performance, reliability, and value in the market.”
Neil Book, Chairman, President, and CEO of JSSI, remarked, “Molly is a dynamic leader with a track record of delivering superior results and positive change. This role is critical to our future success and underscores our commitment to talent and technology as a cornerstone of JSSI’s future.”
About JSSI
Founded in 1989 and headquartered in Chicago, JSSI is a leading independent provider of hourly cost maintenance programs for business aircraft engines, airframes, and auxiliary power units. The company supports over 6,500 aircraft through its maintenance programs and software platforms, leveraging its scale and data capabilities to deliver cost savings and tailored solutions throughout the aviation lifecycle. JSSI is backed by institutional investors GTCR, Genstar Capital, and Blackstone.

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