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Two Senators Urge FAA to Examine Effects of Reduced Flight Attendant Staffing

Senators Call on FAA to Review Impact of Reduced Flight Attendant Staffing
Two Democratic senators have formally urged the Federal Aviation Administration (FAA) to address concerns regarding the agency’s recent approvals allowing airlines to reduce flight attendant staffing on certain long-haul widebody flights. Senators Tammy Duckworth of Illinois and Tammy Baldwin of Wisconsin highlighted potential safety risks stemming from current FAA regulations, which may result in fewer flight attendants than emergency exit doors during evacuations, potentially compromising passenger safety.
In a letter obtained by CBS News, the senators emphasized the critical role of flight attendants in emergency situations, stating that without a certified attendant stationed at every dual-aisle floor-level exit, passengers could be left vulnerable at a moment when decisive and skilled guidance is essential. They further warned that reduced staffing could exacerbate risks if a flight attendant becomes incapacitated during an emergency, leaving exits unattended.
FAA Regulations and Industry Practices Under Scrutiny
The FAA mandates one flight attendant per 50 passengers, a standard that has enabled major carriers such as American Airlines, Delta Air Lines, and United Airlines to secure approval for reduced staffing on select aircraft. Duckworth and Baldwin argue that this policy undermines the intent of evacuation certification and creates a hazardous safety gap. They pointed out that a single flight attendant might be responsible for managing two emergency exits located as far as 19 feet apart, overseeing the evacuation of potentially hundreds of passengers.
Last year, the FAA certified American Airlines’ new 787-9P seating configuration with a minimum of seven flight attendants, despite the aircraft having eight exit doors. American Airlines noted that it typically staffs eight to ten flight attendants on these flights depending on distance, but the lower minimum provides flexibility in cases of crew unavailability due to illness or other factors. The FAA defended its position by explaining that flight attendant requirements are based on seating capacity and that American Airlines successfully completed evacuation demonstrations with seven attendants on the 787-9P, which has fewer seats than other 787 variants.
While airlines must pass FAA evacuation demonstrations for each seating configuration to establish minimum staffing levels, they retain the discretion to schedule additional crew members beyond the minimum. However, Sara Nelson, president of the Association of Flight Attendants, cautioned that assigning one attendant to cover two exits can lead to confusion and heightened risk during evacuations. She referenced past incidents where unattended exits contributed to injuries and increased exposure to smoke.
Broader Legislative and Industry Context
The issue of flight attendant staffing has drawn wider attention from lawmakers, with Senators Mike Lee and Elizabeth Warren also calling on the FAA to investigate the broader implications of reduced crew numbers. Concurrently, the FAA has taken operational measures to address challenges at Chicago O’Hare International Airport, including cutting flights this summer to alleviate delays and cancellations amid intensified competition between United and American Airlines for gate access.
In a related labor development, United Airlines recently ratified a new contract that will increase flight attendant pay to over $100 per hour and provide a $740 million lump sum payout. However, the agreement does not include the profit-sharing provisions found in American Airlines’ contract, underscoring ongoing differences in labor negotiations as airlines adapt to evolving staffing requirements and operational pressures.

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