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Air India and Air India Express Complete A320 Software Update Under EASA Mandate

Air India and Air India Express Complete Critical A320 Software Update Following EASA Directive
Air India and Air India Express have successfully implemented a vital software update across their Airbus A320 fleets in response to an emergency directive issued by the European Union Aviation Safety Agency (EASA). The mandate required the replacement of the Elevator Aileron Computer (ELAC) on the most affected aircraft within the A320 family before resuming passenger operations, following the identification of a safety risk in the flight control software.
Coordinated Response to Safety Concerns
The EASA directive, developed in collaboration with Airbus, compelled airlines worldwide to undertake urgent software realignments, resulting in operational disruptions for several carriers. Air India reported potential delays and minor schedule adjustments but emphasized that passenger safety remained the foremost priority throughout the process. Both Air India and Air India Express managed to minimize the impact on travelers, with only minimal flight cancellations and delays reported during the update period.
Air India’s engineering and ground teams worked tirelessly to address the software issue, which affected over 90 percent of its A320 family aircraft. Similarly, Air India Express, which operates a significant portion of the A320 fleet, confirmed that safety checks and updates were completed on the majority of its aircraft, with remaining inspections finalized promptly. Both airlines maintained close collaboration with Airbus and aviation authorities to ensure full compliance with the EASA mandate and to uphold operational reliability.
Industry-Wide Impact and Safety Assurance
The software update has had a widespread impact, affecting numerous airlines operating Airbus A320-family aircraft globally. American Airlines, another major operator, also experienced operational delays but has largely completed the required updates. The timing of the directive, coinciding with peak travel periods, led to flight cancellations and delays across the industry. Despite these challenges, Airbus and the affected airlines have underscored that safety remains the highest priority, reassuring passengers that the majority of updates are now complete and normal operations are resuming.
Airbus acknowledged the inconvenience caused by the necessary software fixes and issued an apology to passengers and customers affected by delays. The manufacturer reiterated its commitment to safety and commended the swift response of airlines in implementing the updates.
India’s Directorate General of Civil Aviation (DGCA) had earlier issued an airworthiness directive addressing the software concerns, ensuring that all affected aircraft met stringent safety standards before returning to service.
The aviation community has praised the rapid and coordinated response by Air India, Air India Express, and Airbus in managing the situation. With the software updates now fully implemented, both airlines are operating their A320 fleets with enhanced safety measures and minimal disruption, reaffirming their dedication to passenger safety and service reliability.

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