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Collins Aerospace Restores Software for Airlines After Cyberattack

Collins Aerospace Works to Restore Airline Software Following Cyberattack
Collins Aerospace, a subsidiary of RTX, is actively engaged in restoring its MUSE software platform after a cyberattack on September 19, 2025, severely disrupted airport operations across Europe. The MUSE system, integral to passenger check-in and baggage processing, was rendered inoperative during the incident, leading to significant delays and cancellations at major airports including Heathrow, Berlin, and Brussels.
Impact on Airport Operations and Passenger Travel
The cyber intrusion caused widespread operational disruptions, affecting multiple airlines and airport services. Passengers faced long queues and extensive travel delays as airlines and airports urged travelers to arrive early, allow additional time for check-in, and monitor flight updates closely. The outage’s ripple effects were felt across numerous carriers, compounding the challenges faced by airport staff and travelers alike.
Investigation and Response Efforts
British police have arrested a suspect in connection with the ongoing investigation into the cyberattack, though authorities have yet to disclose further details regarding the individual or the specifics of the breach. Meanwhile, Collins Aerospace has confirmed it is working diligently to resolve the issue and restore full functionality to its customers. The company has also implemented interim measures to support airlines and airports during the restoration process.
Airlines and airport operators continue to advise passengers to stay informed through their carriers and prepare for potential disruptions as efforts to bring the MUSE system back online continue.

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