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Air India Reports Delays Following Airbus Software Directive for A320 Fleet

Air India Reports Delays Following Airbus Software Directive for A320 Fleet
Urgent Software Update Mandated by Airbus
Air India and IndiGo have issued travel advisories warning passengers of potential delays and extended turnaround times after Airbus mandated an urgent software update for its A320 family aircraft. This directive follows a recent investigation revealing that intense solar radiation can corrupt critical flight-control data, posing a safety risk. The update affects approximately 6,000 aircraft worldwide, including those operated by major carriers such as American Airlines and Wizz Air, both of which have also reported operational delays.
In response to the directive, Air India acknowledged the need for software and hardware realignment across its A320 fleet, which will inevitably disrupt scheduled operations. The airline expressed regret for the inconvenience caused and urged passengers to verify their flight status prior to traveling to the airport. For assistance, Air India has provided dedicated support lines to address customer inquiries.
Similarly, IndiGo confirmed it is proactively implementing the mandated updates, emphasizing strict adherence to safety protocols. While these precautionary measures are underway, the airline cautioned that some flights may experience minor schedule adjustments. IndiGo encouraged travelers to monitor the latest flight information through its app or website and assured continuous support for rebooking and updates.
Safety Concerns and Industry Impact
The directive from Airbus was issued as an Alert Operators Transmission (AOT) after investigations identified that intense solar radiation could compromise data essential to flight control systems on A320-family aircraft. To mitigate this risk, Airbus requires airlines to implement immediate software and hardware protections to maintain flight safety. The company acknowledged that these necessary measures would cause operational disruptions but emphasized that safety remains the overriding priority.
Airbus stated, “We apologize for the inconvenience caused and will work closely with operators, while keeping safety as our number one and overriding priority.”
The scale of the directive has posed significant logistical challenges for airlines worldwide, as they strive to update their fleets without severely impacting operations. Industry competitors are focused on managing these disruptions while upholding safety standards and minimizing passenger inconvenience.
As airlines adjust their schedules to accommodate the required maintenance, passengers are advised to stay informed about their flight status and allow additional time for travel. The industry-wide response highlights the paramount importance placed on safety amid the complexities of implementing widespread technical updates.

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