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Software Issue Affects Thousands of Airbus Planes, UK Passengers Warned of Possible Disruptions

Software Glitch Affects Thousands of Airbus Aircraft, UK Passengers Warned of Potential Disruptions
Airline passengers in the United Kingdom and around the world have been cautioned about possible travel disruptions following the discovery of a critical software issue affecting a substantial portion of Airbus’s A320 family aircraft. The problem, linked to intense solar radiation corrupting data vital for flight control systems, could impact up to 6,000 planes—approximately half of Airbus’s global fleet.
Incident and Investigation
The issue came to public attention after an incident on 30 October involving a JetBlue A320 flight from Cancun to Newark. The aircraft experienced a sudden loss of altitude, resulting in injuries to several passengers. Subsequent investigations by Airbus determined that intense sunlight could corrupt flight control data, prompting the manufacturer to initiate urgent software updates for its A319, A320, and A321 models currently in operation.
Airbus has formally requested that the European Union Aviation Safety Agency (EASA) issue an airworthiness directive to mandate the necessary updates. The UK Civil Aviation Authority has issued warnings that this process may lead to flight cancellations and delays as airlines work to implement the required fixes.
Impact on Airlines and Passengers
Most affected aircraft will require a software update estimated to take two to three hours. However, older jets may also need hardware upgrades before the software can be installed, potentially resulting in longer groundings and more significant operational disruptions. Major carriers including EasyJet, British Airways, Aer Lingus, Lufthansa, American Airlines, Delta, Wizz Air, Air New Zealand, and Air India have confirmed that their fleets are affected.
American Airlines reported that 340 of its aircraft require the update and anticipates some operational delays, though it expects the majority of updates to be completed within days. Similarly, Wizz Air and Air India have warned of possible delays, while Indian carrier IndiGo, which operates over 150 A320s, stated it is proactively completing the mandated updates. In a more drastic response, Colombian airline Avianca has suspended ticket sales for ten days due to the issue.
EasyJet acknowledged the potential for disruption, stating, “As we are expecting this to result in some disruption, we will inform customers directly about any changes to our flying programme and will do all possible to minimise the impact.”
Safety and Passenger Advice
Travel expert Simon Calder described the situation as “very concerning” but expressed confidence in Airbus and airline safety protocols, emphasizing that “aviation remains extraordinarily safe.” He also cautioned that passengers may not be entitled to cash compensation for delays, as the issue is beyond the control of airlines.
The software glitch affects only aircraft currently in service and does not impact new planes awaiting delivery. As airlines expedite the update process, passengers are advised to check with their carriers for the latest information regarding potential delays or cancellations.

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