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IndiGo Plane Damaged by Catering Vehicle at Kolkata Airport, Grounded for Inspection

IndiGo Aircraft Damaged by Catering Vehicle at Kolkata Airport
An IndiGo Airbus A320 was grounded at Netaji Subhash Chandra Bose International Airport in Kolkata on the evening of April 7, 2026, after being struck by a catering service vehicle. The incident occurred around 9:30 PM while the aircraft was parked on the apron between flights. The vehicle collided with the plane’s right engine, causing damage that prompted immediate inspection and grounding of the aircraft.
Details of the Incident and Immediate Response
Initial assessments by IndiGo engineers suggest that the damage to the starboard engine could be substantial, potentially sidelining the aircraft for several days as repairs and thorough inspections are carried out. Fortunately, no passengers or crew were aboard at the time, and no injuries were reported among ground personnel. IndiGo confirmed that the vehicle involved was an unmanned third-party catering SUV operating on the apron, which apparently moved without a driver and made contact with the aircraft.
The airline promptly informed the relevant authorities and grounded the plane as a precautionary measure. The affected aircraft was scheduled to operate IndiGo flight 6E 6663 from Kolkata to Guwahati. To mitigate disruption, IndiGo swiftly deployed an alternate aircraft, ensuring continuity of service and minimizing inconvenience to passengers. This response aligns with standard protocols within the Indian aviation industry, where airlines maintain reserve capacity to manage unexpected operational challenges.
Investigation and Safety Considerations
The Airports Authority of India has initiated an inquiry into the circumstances surrounding the incident. Preliminary findings indicate that the vehicle belonged to Oberoi Hotels’ catering division, responsible for in-flight services at Kolkata airport. Investigators are examining whether the vehicle lost control or moved autonomously without a driver, and whether apron safety protocols—including vehicle operation procedures and driver presence—were properly followed. The inquiry will also consider recommendations to prevent similar incidents in the future.
Apron safety remains a critical concern at airports, given the close proximity of ground vehicles to parked aircraft. Strict guidelines govern vehicle speed, designated lanes, and stopping procedures to ensure the safety of both personnel and equipment. The Director General of Civil Aviation will be notified as part of the standard reporting process for incidents involving aircraft damage.
Operational and Industry Implications
This incident poses several challenges for IndiGo, including potential operational disruptions, heightened regulatory scrutiny, and financial costs associated with repairs and investigations. Industry observers note that such events can raise concerns among passengers and investors about the airline’s operational reliability. Competitors may seek to leverage the situation by emphasizing their own service dependability.
Despite these pressures, IndiGo, India’s largest airline by market share, continues to prioritize operational safety and customer service. The airline’s rapid response and ability to maintain scheduled operations highlight its resilience and commitment to minimizing passenger inconvenience amid unforeseen challenges.

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