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Thai Airways selects Trax and Aerostrat to drive its digital MRO transformation

Thai Airways Selects Trax and Aerostrat to Lead Digital MRO Transformation
Thai Airways has announced a strategic partnership with Trax and Aerostrat to undertake a comprehensive digital transformation of its maintenance, repair, and overhaul (MRO) operations. The initiative, revealed by AAR CORP. (NYSE: AIR), a prominent global aviation services provider, aims to modernize the airline’s MRO processes through advanced digital solutions.
Modernizing Maintenance Operations with Advanced Technology
Under the agreement, Trax will implement its eMRO enterprise resource planning system, complemented by a suite of eMobility applications and a cloud hosting platform. These technologies are designed to provide Thai Airways with real-time data access, streamline operational workflows, and enhance decision-making capabilities across its global network. Aerostrat will contribute its Aerros software, an advanced maintenance planning tool that offers long-range forecasting and optimization to maximize fleet availability while controlling costs.
In addition to these platforms, both Trax and Aerostrat will deploy proprietary artificial intelligence-powered solutions aimed at automating complex planning, workflow management, and defect resolution tasks. By digitizing traditionally paper-based processes, Thai Airways expects to improve turnaround times and reduce its environmental impact, aligning with broader industry trends toward sustainability and operational efficiency.
Andrew Schmidt, Senior Vice President of AAR Digital Services and President of Trax, emphasized the significance of the collaboration, stating, “Over the last three years, AAR has continued to invest in Trax and expand the product offering to include Aerostrat’s advanced maintenance planning software. We are excited our suite of products will help Thai Airways increase productivity and reduce operational costs.”
Echoing this sentiment, Cherdphan Chotikhun, Chief of Technical at Thai Airways, described the partnership as transformative: “The next generation of Trax and Aerostrat applications will not only elevate our operational performance but also enable us to establish a state-of-the-art MRO operation that meets global standards and sets new benchmarks for efficiency and quality.”
Challenges and Industry Context
Despite the promising outlook, the digital transformation presents several challenges. Integrating new technologies with existing legacy systems, ensuring robust cybersecurity measures, and managing a seamless transition for personnel and operations are critical hurdles that Thai Airways must navigate. Furthermore, the adoption of advanced digital solutions may provoke skepticism among traditional MRO providers, potentially intensifying competition as rivals accelerate their own digital initiatives to maintain market share.
The broader aviation industry is concurrently grappling with pressures such as aging aircraft fleets, constrained supply chains, and a diminishing pool of skilled maintenance professionals. These factors complicate the deployment and scaling of innovative digital tools, underscoring the importance of effective change management and strategic planning for the success of Thai Airways’ transformation.
About AAR CORP., Trax, and Aerostrat
Headquartered near Chicago, AAR CORP. supports commercial and government aviation customers in over 20 countries through its diverse business segments, including Parts Supply, Repair & Engineering, Integrated Solutions, and Expeditionary Services. Trax, a wholly owned subsidiary of AAR, has been a pioneer in aviation maintenance software for more than 25 years. Aerostrat, also part of AAR, specializes in base maintenance planning and scheduling solutions tailored for air carriers.
As Thailand’s national flag carrier, Thai Airways continues to pursue its strategic roadmap focused on enhancing operational efficiency and service quality through digital innovation, positioning itself at the forefront of the evolving aviation maintenance landscape.

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