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Fiji Airports Launches AI Training Program to Enhance Workforce Skills and Operations

Fiji Airports Launches AI Training Program to Enhance Workforce Skills and Operations
Fiji Airports has initiated a specialised Artificial Intelligence (AI) training program as a central component of its digital transformation strategy. The initiative seeks to strengthen workforce capabilities, improve operational efficiency, and sustain competitiveness within the rapidly evolving aviation sector.
Advancing Workforce Capabilities Through AI
The training program, conducted in Nadi, involved over 30 employees from diverse departments including Air Traffic, Safety and Risk, Airside Operations, Electrical and Mechanical, and Airport Management. Led by Caribbean AI and data transformation expert Leslie Fook, the sessions concentrated on practical AI applications, workplace innovation, and technology-driven decision-making. Participants engaged with AI tools designed to streamline operational tasks, enhance data analysis, accelerate risk identification, and support more effective airport management practices.
This initiative arrives at a pivotal moment for Fiji’s labour market, which has been challenged by significant workforce migration. Approximately 15,500 Fijians have left the country seeking better opportunities abroad, underscoring a persistent disconnect between education, training, and industry requirements. Fiji Airports’ AI program directly addresses this gap by fostering digital literacy and equipping employees with the skills necessary to meet the future demands of aviation technology.
Addressing the AI Skills Gap and Fostering Innovation
Industry data highlights the urgency of such workforce development efforts. Despite considerable investments in AI infrastructure, many organisations—including those in Fiji—face challenges in workforce readiness. The AI Skills Gap Score reveals that only 14% of graduates are able to apply AI effectively in real-world workflows. Fiji Airports’ program aims to bridge this divide by delivering comprehensive training that extends beyond theoretical knowledge to practical implementation.
Human resources leaders have stressed the importance of humility and agility as organisations adapt to the impact of AI on employment and workplace culture. Fiji Airports’ approach seeks to cultivate a culture of innovation and adaptability, thereby maintaining employee trust and addressing concerns related to technological change.
Enhancing Airport Operations with AI
The training underscored AI’s potential to support airport operations through predictive analytics, operational planning, and improved customer service systems. Employees were introduced to AI-driven tools for decision-making, risk assessment, safety management, and performance monitoring. These technologies are expected to reduce response times during operational disruptions, enhance workflow management, and optimise resource allocation across departments.
As airports worldwide increasingly adopt smart technologies, Fiji Airports is positioning itself to align with international trends and meet growing passenger expectations. The organisation views AI as a critical enabler for smarter airport management, increased productivity, and sustainable business growth.
By investing in workforce development and digital skills, Fiji Airports aims not only to elevate operational standards but also to confront broader national challenges related to workforce readiness and talent retention. This AI training program represents a significant step toward cultivating a future-ready workforce capable of navigating the complexities of modern aviation.

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