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AI Flight from Milan to Delhi Canceled Friday Due to Dreamliner Technical Issue

Air India Flight from Milan to Delhi Canceled Due to Dreamliner Technical Issue
An Air India Boeing 787-8 Dreamliner flight from Milan to Delhi was canceled on Friday following a technical problem at Milan’s airport, leaving over 250 passengers stranded. The disruption has intensified concerns regarding Air India’s operational reliability, particularly as the airline faces increased scrutiny from regulators and competitors alike.
Incident Details and Passenger Impact
Flight AI138, scheduled for October 17, was grounded due to what Air India described as an “extended technical requirement.” In a statement released on Saturday, the airline confirmed that all affected passengers were accommodated in hotels, although limited availability necessitated some being housed away from the immediate airport vicinity. Air India also provided meals and other ground support to those impacted.
Most passengers have been rebooked on alternative flights departing on or after October 20, coinciding with the Diwali holiday period. Rebooking efforts were conducted based on seat availability across Air India and other carriers. Notably, one passenger with a Schengen visa expiring on October 20 was rebooked on a different airline’s flight departing Milan on October 19 to ensure compliance with visa regulations. Despite these efforts, social media posts from stranded travelers expressed frustration over inadequate facilities and delays in securing new flights. Air India has expressed regret for the inconvenience and affirmed its ongoing assistance to affected passengers.
Broader Context and Industry Implications
This cancellation occurs amid growing concerns about Air India’s technical reliability. Several of the airline’s Dreamliner aircraft have encountered technical issues in recent months, attracting heightened attention from regulatory bodies such as the Competition Commission of India (CCI). The CCI has raised potential competition risks related to Air India’s operational practices and has urged airlines to conduct self-audits to ensure compliance and safety.
At the same time, the global aviation sector is closely monitoring Boeing’s developments. The U.S. Federal Aviation Administration (FAA) recently reinstated Boeing’s authority to self-certify its 737 Max and 787 Dreamliner models, reflecting renewed regulatory confidence in the manufacturer’s processes. Nevertheless, recurring technical incidents involving the Boeing 787, including the disruption to Air India’s Milan-Delhi service, may lead to further regulatory scrutiny of both the aircraft and the airlines operating them.
As Air India continues to manage the fallout from this cancellation, the episode highlights the ongoing challenges the carrier faces in maintaining operational safety and reliability amid intensified regulatory oversight and competitive pressures.

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