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BER CEO Aletta von Massenbach on AI, Innovation, and Sustainability

August 8, 2025By ePlane AI
BER CEO Aletta von Massenbach on AI, Innovation, and Sustainability
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Berlin Brandenburg Airport
Artificial Intelligence
Airport Innovation

BER CEO Aletta von Massenbach on AI, Innovation, and Sustainability

Aletta von Massenbach, Chief Executive Officer of Berlin Brandenburg Airport (BER), is set to open the International Airport Summit 2025 in Berlin as both the keynote speaker and official Airport Partner. In an exclusive interview ahead of the event, von Massenbach reflects on BER’s evolution since its inauguration in 2020 and outlines her vision for the future of aviation in Germany and beyond.

Navigating Challenges and Embracing Innovation

Opening during the global pandemic presented BER with unprecedented challenges, but von Massenbach emphasizes how the airport used this period as an opportunity to rethink and enhance its operations. She explains that the airport introduced cutting-edge technologies to improve the passenger experience, including the deployment of advanced CT scanners and the integration of artificial intelligence (AI) in passenger communications and aircraft turnaround processes. For von Massenbach, the adoption of AI is purposeful and pragmatic: it must generate tangible benefits for passengers, airlines, or the airport itself rather than being implemented for novelty’s sake.

Despite the clear advantages, integrating sophisticated technologies such as AI and the Internet of Things (IoT) into airport logistics and supply chain management presents significant challenges. Von Massenbach acknowledges that these transformations demand substantial investment and specialized expertise. The industry’s response to such innovations remains varied; while some stakeholders are enthusiastic about AI’s potential, others approach it with caution due to concerns over readiness and cost implications. Meanwhile, competitors are adopting diverse strategies—some are embracing similar technological advancements to maintain competitiveness, while others focus on sustainability initiatives to satisfy regulatory requirements and consumer expectations.

Commitment to Sustainability and Future Outlook

Sustainability continues to be a core priority for BER under von Massenbach’s leadership. She highlights examples such as IKEA’s use of AI to advance sustainability objectives, illustrating both the opportunities and responsibilities associated with deploying emerging technologies. Von Massenbach stresses the importance of responsible AI use, particularly as the aviation industry faces mounting pressure to comply with evolving regulatory frameworks and meet growing consumer demand for environmentally conscious operations. The rapid progress in digital agriculture and sustainability across Europe and Central Asia further underscores the imperative for airports and aviation companies to adapt or risk falling behind.

Looking ahead to the International Airport Summit 2025, von Massenbach expresses enthusiasm for engaging with industry peers to exchange insights on digital transformation, demographic changes, and the urgent need for sustainable growth within the airport ecosystem. She encourages delegates to fully engage with the summit’s agenda and to experience the cultural richness of Berlin during their visit.

The summit, scheduled for 19–20 November, will bring together the global airport community to address critical challenges facing the industry, including unlocking hidden airside capacity without new infrastructure and leveraging technology to foster a more sustainable future.

For further insights, the full interview with Aletta von Massenbach will be available, alongside opportunities to participate in the ongoing dialogue at the International Airport Summit 2025.

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Jet Aviation Begins Operations at New FBO

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Ethiopian Airlines Upgrades Retail Operations with SabreMosaic and AI Technology

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Ethiopian Airlines Enhances Retail Operations with SabreMosaic and AI Integration Ethiopian Airlines has embarked on a significant upgrade of its retail operations through the adoption of SabreMosaic Airline Retailing, a strategic move aimed at bolstering its global competitiveness. By integrating SabreMosaic’s advanced platform, the airline introduces dynamic pricing, AI-driven personalization, and contemporary distribution strategies, aligning itself with the world’s leading carriers. Strategic Vision and Technological Advancements This initiative supports Ethiopian Airlines’ Vision 2035, which aspires to position the airline among the top 20 globally by passenger traffic. Central to this transformation is SabreMosaic’s Offer Management capabilities, which enable the rapid creation and distribution of offers, moving beyond traditional retailing limitations toward a more agile, technology-driven framework. The airline’s adoption of Sabre’s AI-powered solutions—including Sabre IQ and Travel Data Cloud—facilitates optimized pricing, more efficient fare management, and expanded merchandising opportunities. The platform’s real-time offer-to-order lifecycle management harnesses AI and comprehensive market data to maximize revenue from fares and ancillary services alike, allowing Ethiopian Airlines to respond swiftly to evolving market conditions. Complementing these capabilities is Sabre’s NDC IT solution, which integrates with the airline’s existing content to introduce New Distribution Capability (NDC) offers. This enhancement broadens product diversity available to agency partners and travelers, increasing transparency and choice while strengthening Ethiopian Airlines’ presence in emerging markets and the global travel ecosystem. Challenges and Industry Implications Despite the clear advantages, the transition to AI-driven retailing presents challenges. Ethiopian Airlines must navigate potential consumer resistance and ethical concerns surrounding AI transparency. Some travelers may remain skeptical of AI-generated content, favoring human interaction. Addressing these issues will require the airline to maintain transparency in AI usage and strike a balance between operational efficiency and social responsibility. As competitors are expected to pursue similar technological advancements, the industry’s focus will intensify on the ethical deployment of AI and effective communication with customers. The broader discourse will likely center on how airlines can leverage AI to enhance efficiency while preserving trust and accountability. Partnership and Future Prospects Roshan Mendis, Chief Commercial Officer at Sabre, emphasized that SabreMosaic will empower Ethiopian Airlines to experiment with innovative retailing approaches, adapt rapidly to market fluctuations, and expand customer options. These capabilities are anticipated to improve conversion rates and increase ancillary revenue, delivering faster, smarter pricing and an enriched shopping experience that offers greater value to travelers. This adoption marks a new phase in Ethiopian Airlines’ more than two-decade partnership with Sabre, where it remains the largest Passenger Service System customer in the EMEA region. By embracing next-generation retailing technology, Ethiopian Airlines aims to accelerate growth, provide personalized experiences, and reinforce its competitive standing while carefully managing the evolving challenges of AI ethics and consumer expectations.
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Artificial Intelligence: Enhancing Training with Human Oversight Artificial intelligence emerged as a central theme during afternoon discussions, reflecting both its potential benefits and the challenges it presents. Cedric Paillard of The Airline Pilot Club showcased how Amelia’s AI toolkit reduced time-to-first-solo by 15% and increased retention of underrepresented minorities by 11% through personalized learning pathways. Shane Jordan of Hilo Aviation cautioned that “the next accident is already hidden in your data,” outlining a three-phase AI process—Structure, Analyze, Discover—that links training effectiveness with safety outcomes. The prevailing consensus emphasized that AI should function as a co-pilot rather than an autopilot, with human oversight remaining essential to governance and decision-making. Looking forward, EATS 2025 faces the challenge of integrating AI into aviation operations while maintaining regulatory compliance and ensuring robust cybersecurity measures. These complexities are intensifying competition among aviation technology providers and may influence consumer preferences toward more AI-driven services. In response, competitors are enhancing their AI capabilities and forging strategic alliances to sustain their competitive advantage in a rapidly evolving landscape. Bridging Innovation and Operational Realities A joint presentation by EasyJet, Jet2, and British Airways previewed an upcoming white paper aimed at closing the gap between conference-driven innovation and everyday operational challenges. Neil Waterman and Jeremy Goodman of ASTi traced the regulatory evolution of Simulated Air Traffic Control (ATC) Environment technology, which is now being adopted for runway incursion prevention and routine Line-Oriented Flight Training (LOFT) and Line-Oriented Simulation (LOS). 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Former Pilot Says AI Complicates Flying

Former Pilot Says AI Complicates Flying

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Bombardier Expands Business Aviation Presence in Africa

Bombardier Expands Business Aviation Presence in Africa

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Eve Air Mobility and Revo Deploy Vector Software at 2025 São Paulo Grand Prix

Eve Air Mobility and Revo Deploy Vector Software at 2025 São Paulo Grand Prix

Eve Air Mobility and Revo Deploy Vector Software at 2025 São Paulo Grand Prix Real-World Deployment of Urban Air Traffic Management Eve Air Mobility achieved a significant milestone in the urban air mobility (UAM) sector with the inaugural real-world deployment of its Vector urban air traffic management software during the 2025 São Paulo Grand Prix. In partnership with Brazilian UAM operator Revo, which specializes in helicopter flights booked by seat reservations, Eve utilized Vector to manage helicopter operations at the Interlagos racetrack from November 7 to 9. This deployment underscores Eve’s commitment to advancing scalable, automated traffic management solutions within the rapidly evolving advanced air mobility (AAM) industry. The São Paulo Grand Prix, a globally recognized event, served as an ideal platform for Eve to demonstrate Vector’s operational capabilities amid growing competition from industry players such as Archer Aviation and Joby Aviation. Beyond technological innovation, Eve faces challenges related to regulatory compliance and market acceptance, making this high-profile deployment a critical test of the software’s readiness and reliability in complex, high-density environments. Features and Industry Implications of Vector Software Vector’s modular and scalable architecture currently includes a Vertiport and Ground Operations Module, designed to enable efficient management of high-volume vertiport and heliport activities. A Fleet Operations Module, scheduled for release in 2026, will further support helicopter and eVTOL operators as UAM networks expand globally. However, the integration of Vector with existing aviation infrastructure is expected to attract scrutiny from regulators and industry stakeholders, particularly concerning safety standards, interoperability, and regulatory compliance. Johann Bordais, CEO of Eve, emphasized the importance of this deployment beyond mere technology demonstration. He stated, “Real-world operations provide invaluable insights that accelerate Vector’s evolution and ensure we deliver reliable, agile solutions for customers worldwide. Partnering with Revo at such a high-profile event delivers on our vision to lead in advanced air traffic management.” Revo, an early adopter of Vector, has collaborated closely with Eve through extensive training and deployment sessions. Joao Welsh, CEO of Revo, highlighted the company’s innovative approach to helicopter services and its vision for the future: “Two years ago, Revo innovated by offering helicopter flights with first-class service and rapid booking. Now, a new chapter begins. At major sporting events in São Paulo, eVTOLs will be an advantageous, safe, and sustainable alternative.” Strategic Partnership and Future Outlook The São Paulo deployment followed rigorous training between Eve’s TechCare and Vector teams and Revo’s operational staff, marking a pivotal step in Eve’s commercialization strategy. The software’s successful operation during the Grand Prix demonstrated its flexibility in managing complex air traffic scenarios, a crucial capability as urban centers and operators prepare for the next generation of aviation. In June 2025, Revo formalized its partnership with Eve by signing a framework agreement that includes the purchase of up to 50 eVTOL aircraft and associated aftermarket services. This collaboration aims to deliver a turnkey solution integrating Eve’s technology into Revo’s future operations, enhancing passenger experience through safe, quiet, and time-efficient journeys. As Eve and Revo deepen their alliance, industry competitors are expected to respond with strategic partnerships and increased investment in their own AAM technologies. Market attention will likely focus on the technological progress and commercial viability of eVTOL aircraft, alongside the regulatory and operational challenges confronting all stakeholders in this emerging sector.
Abu Dhabi Investment Office Launches Vertiport Network to Support Air Taxi Operations

Abu Dhabi Investment Office Launches Vertiport Network to Support Air Taxi Operations

Abu Dhabi Investment Office Launches Vertiport Network to Support Air Taxi Operations Advancing Air Mobility in Abu Dhabi The Abu Dhabi Investment Office (ADIO), in collaboration with the General Civil Aviation Authority (GCAA), the Integrated Transport Centre (Abu Dhabi Mobility), and Abu Dhabi Airports (ADA), has announced the launch of the emirate’s inaugural vertiport network. This initiative marks a significant step toward establishing advanced air mobility and air taxi services throughout Abu Dhabi, aligning with the emirate’s broader vision for innovation-driven economic diversification. As part of the Smart and Autonomous Vehicle Industries (SAVI) cluster strategy, the vertiport network is designed to facilitate the deployment of electric vertical take-off and landing (eVTOL) aircraft. These cutting-edge, sustainable vehicles promise efficient, low-emission travel connecting key urban, business, and tourism hubs. The initial phase will feature over ten state-of-the-art vertiports, fully integrated into Abu Dhabi’s existing transport infrastructure. Confirmed sites include Zayed International Airport and Al Bateen Executive Airport, with further locations and intercity routes to be announced in subsequent phases. Infrastructure and Regulatory Framework Abu Dhabi Airports has been appointed as the anchor investor and primary delivery partner for the project, while the Integrated Transport Centre and GCAA are responsible for overseeing development and ensuring regulatory compliance. This collaborative framework aims to uphold the highest standards of safety, performance, and operational integration. Each vertiport will be seamlessly connected to ground transportation and digital networks, employing smart systems to enable multimodal connectivity across the emirate. The network is set to link prominent destinations such as Yas Island, Saadiyat, and Abu Dhabi Island, reinforcing Abu Dhabi’s ambition to become a global leader in advanced urban mobility. His Excellency Saif Mohammed Al Suwaidi, Director-General of the GCAA, highlighted the project’s importance, stating that it builds on the authority’s efforts to align the nation’s aviation infrastructure with the UAE’s strategic vision for a sustainable air mobility ecosystem. The GCAA has developed modern regulatory frameworks to integrate eVTOL aircraft into the civil aviation system and adapt existing heliports, thereby supporting a comprehensive infrastructure for advanced air mobility. Challenges and Industry Context Despite the promising outlook, the rollout of the vertiport network faces several challenges. Regulatory complexities, technological integration, and safety considerations remain critical issues as the air taxi industry is still in its nascent stages. Investor skepticism persists, reflecting uncertainties regarding the commercial viability and scalability of air taxi operations. Meanwhile, competitors such as Archer Aviation are actively pursuing regulatory approvals and strategic partnerships both within the UAE and internationally, exemplified by their recent acquisition of Hawthorne Airport to support operations in Los Angeles. Nonetheless, Abu Dhabi’s vertiport initiative represents a major advancement in aviation infrastructure and underscores the UAE’s commitment to pioneering smart, sustainable mobility solutions. The coordinated efforts between government bodies and industry stakeholders are expected to establish new standards for integrating advanced air mobility into urban transport networks.
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