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UK Passengers Face Delays After Aircraft Technical Issue

November 28, 2025By ePlane AI
UK Passengers Face Delays After Aircraft Technical Issue
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Airbus A320 Family
Aircraft Software Issue
Flight Safety

UK Passengers Face Delays Following Airbus Software Issue

Thousands of air travelers in the United Kingdom are experiencing significant delays and cancellations after a technical fault was detected in the software of Airbus aircraft. This discovery has prompted urgent updates across multiple airlines, disrupting schedules and travel plans. Airbus, the world’s largest commercial aircraft manufacturer, has identified that up to 6,000 planes—including widely used A319 and A321 models—require immediate modifications to rectify the problem.

Background and Impact on UK Airlines

The issue came to light after an incident on October 30 involving a JetBlue flight from Cancun to Newark, during which a sudden loss of altitude resulted in injuries to several passengers. Investigations revealed that intense solar radiation can corrupt critical flight control data on certain A320 Family aircraft. Airbus has acknowledged that a substantial number of these aircraft currently in operation may be affected.

In the UK, major carriers such as British Airways, easyJet, and Wizz Air operate the impacted Airbus models. Wizz Air has confirmed that some of its fleet requires the software update, leading to disruptions for several flights over the weekend. British Airways reported that only three of its aircraft are affected. Airbus estimates that the software update will take between two and three hours per plane, although some may require additional time.

The UK Civil Aviation Authority (CAA) has warned that further cancellations and delays are likely as airlines implement the necessary updates. This situation echoes recent developments in the United States, where American Airlines was compelled to update software on 340 Airbus A320 jets. The US Federal Aviation Administration (FAA) responded by ordering increased flight cancellations, which, combined with severe winter weather, has intensified travel disruptions for American passengers.

Broader Industry Challenges

The aviation sector is currently grappling with multiple operational pressures. Boeing, Airbus’s principal competitor, recently faced a $5 billion penalty after postponing the production of its 777X aircraft until 2027. This delay adds to the challenges confronting the industry amid ongoing technical and logistical difficulties.

Guidance for Passengers

Passengers affected by cancellations or delays are advised by the CAA to contact their airline or airport directly to seek compensation or reimbursement, as these are not provided automatically. Most airlines have established claims procedures accessible via their websites, and the CAA offers example claim letters to assist travelers unfamiliar with the process.

Under UK law, airlines are obligated to provide care and assistance during cancellations. This includes accommodation if passengers are rerouted to the following day, transport to and from the accommodation, a reasonable amount of food and drink—often provided as vouchers—and means of communication, such as reimbursement for call costs. The CAA stresses that these provisions must be maintained until passengers reach their final destination, regardless of the cause or length of the delay.

In cases where airlines are unable to arrange care for all passengers during major disruptions, travelers are encouraged to secure their own accommodation and transport, retaining all receipts for reimbursement. However, the CAA advises against excessive spending, noting that airlines are unlikely to cover costs for luxury hotels or alcohol.

As airlines and regulators continue to address the technical issue, passengers are urged to stay informed through their carriers and prepare for potential delays in the coming days.

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FG Allocates N19 Billion for VP’s Aircraft Engine and Related Expenses

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Hydrogen Refueling in Aviation: The ALRIGH2T Approach

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Delta Air Lines Chooses GE Aerospace GEnx Engines for New 787-10 Fleet

Delta Air Lines Chooses GE Aerospace GEnx Engines for New 787-10 Fleet

Delta Air Lines Selects GE Aerospace GEnx Engines for New Boeing 787-10 Fleet Delta Air Lines has confirmed its selection of GE Aerospace’s GEnx engines to power a new fleet of 30 Boeing 787-10 aircraft, with options to acquire an additional 30 jets. The agreement, announced by GE Aerospace, includes not only the engines themselves but also spare units and long-term service support, reinforcing the enduring partnership between the two companies. Strategic Partnership and Engine Performance H. Lawrence Culp, Jr., Chairman and CEO of GE Aerospace, highlighted the significance of the collaboration, noting that the company has partnered with Delta for over six decades. He emphasized that the GEnx engines will support Delta’s international expansion by delivering reliability, efficiency, and durability. Introduced in 2011, the GEnx engine family incorporates advanced materials and technologies designed to enhance time-on-wing and operational reliability. To date, these engines have logged more than 70 million flight hours and currently power approximately two-thirds of all Boeing 787 aircraft in service. Delta CEO Ed Bastian underscored the strategic value of the engine selection, stating that the GEnx engines will enable the airline to connect passengers to global destinations with improved efficiency and reliability. He described the engines as fundamental to Delta’s growth strategy and expressed anticipation for integrating this advanced technology into the fleet. Market Context and Industry Challenges Delta’s decision comes amid strong demand for commercial jet engines and aftermarket services, a trend that has contributed to a surge in GE Aerospace’s stock value. Market analysts have responded favorably, with some projecting that the company could approach a $1 trillion market capitalization over the long term. Nevertheless, the agreement also highlights persistent challenges within the aerospace sector, including supply chain constraints, production capacity limitations, and the necessity for engines to withstand demanding operating environments. Competitors are actively working to maintain their market positions as the industry navigates widespread delivery delays and operational adjustments. Historical Collaboration and Company Profile The relationship between GE Aerospace and Delta dates back to 1956, when GE powered the Convair 880 with CJ-805-3 engines. Currently, Delta operates a fleet exceeding 1,300 aircraft equipped with engines from GE Aerospace and its joint venture CFM International, which produces the CF6, CFM56-7B, and LEAP models. CFM International is a 50/50 partnership between GE Aerospace and Safran Aircraft Engines. GE Aerospace is a global leader in aerospace propulsion, services, and systems, with an installed base of approximately 49,000 commercial and 29,000 military aircraft engines. The company employs around 53,000 people worldwide and remains committed to advancing innovation and safety in aviation. For further information, visit www.geaerospace.com.
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