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Air India CEO Says Crash Probe Found No Issues with Aircraft or Operations

Air India CEO Affirms No Fault Found in Aircraft or Operations Following Crash Investigation
Air India Chief Executive Officer Campbell Wilson announced on Wednesday that the interim investigation into the airline’s June 12 crash revealed no faults with the aircraft, its engines, or operational procedures. Speaking at the Aviation India and South Asia 2025 conference in New Delhi, Wilson described the incident as “absolutely devastating” for the victims, their families, and Air India personnel. He emphasized the airline’s commitment to providing ongoing support to those affected by the tragedy.
Details of the Crash and Investigation Findings
The crash involved Air India flight AI171, a Boeing 787-8 Dreamliner en route to London Gatwick, which went down shortly after takeoff from Ahmedabad. The disaster resulted in the deaths of 260 individuals, including 241 passengers, marking one of the deadliest aviation accidents in India’s history. Wilson confirmed that Air India has already disbursed interim compensation to victims’ families and is actively working toward final settlements. He underscored the airline’s efforts to assist not only the families but also first responders and others impacted by the event.
The preliminary report issued by the Aircraft Accident Investigation Bureau (AAIB) on July 12 revealed that the fuel supply to both engines was interrupted within a second of each other, causing confusion in the cockpit. Cockpit voice recordings captured one pilot questioning the other about the fuel cutoff, with both denying responsibility. Despite these findings, Wilson reiterated that the interim report did not identify any issues with the aircraft, engines, or operational practices that would necessitate changes. He affirmed Air India’s commitment to continuous improvement in safety standards.
Industry Impact and Air India’s Response
Wilson clarified that Air India is not directly involved in the official investigation but is awaiting the final report and remains open to adopting any recommended measures. He stressed that incidents of this nature prompt industry-wide introspection and review of existing practices. The crash has intensified scrutiny of the Boeing 787 Dreamliner’s safety, particularly in India, where pilot unions have called for thorough inspections of the aircraft’s electrical systems. This increased attention may lead to broader safety audits across the aviation sector and could result in higher insurance premiums for Air India.
The incident has also provided competitors with an opportunity to highlight their own safety records, placing additional pressure on Air India to reassure both passengers and regulators. In response, the airline has recently expanded its operations in the United Kingdom, signaling a strategic effort to restore confidence and sustain its international growth.
Civil Aviation Minister K Rammohan Naidu addressed concerns regarding the integrity of the AAIB investigation, affirming that there is “no manipulation or dirty business” involved in the ongoing probe. As the aviation community awaits the final investigation report, Air India continues to review its operational practices and support those affected, with the aim of enhancing safety and rebuilding trust among travelers.

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